Shipping & Return Policy

Shipping & Delivery

If your order was placed Monday thru Friday, before 10AM PST it will be shipped within 3-5 business days, otherwise, it will be shipped the following day. If your order was placed on Friday prior to 10AM PST, the order may be shipped the same day, if not it will be shipped on the following Monday. This only pertains to instock merchandise.  If order was a preorder it will be shipped when noted on product description.

NOTE: On occasion we may need to custom produce your shirt (in-house), this may cause a slight delay in processing your order. Your patience is greatly appreciated.

Privacy & Security

We will never share your e-mail address or personal information with any third parties. Any information collected on this website will be used for fraud control, order verification or internal marketing purposes only. For more details on our privacy policy, click here.

Returns & Replacements

We stand behind our products and your happiness is our goal. We offer free returns with no restocking fees within 14 days of fulfillment. Returns will be issued in the form of STORE CREDIT,  we do not issue returns back to your original payment method. If any of your items are received damaged or defective, please let us know within 7 business days and we will gladly exchange. 

We encourage you to reach out to us if you have any questions about fit or feel prior to purchasing.  In the event where you aren't fully satisfied with your order,  we promise to be fair and kind while resolving any issues you may have. 

All items applicable for return must be unwashed, unworn and in original condition. 

A credit will be issued to you within 3 business days of receiving your return. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. 

Additional details: 

  • We do not offer returns to original method of purchase, only STORE CREDIT. 
  • Items must be returned to us within 14 days of the fulfillment date. 
  • All items marked SALE or purchased during a sale are not eligible for return.   Please read descriptions carefully. 
  • We do not cover cost of return shipping on any orders unless damaged or defective.   
  • We DO NOT offer returns on HOLIDAY products this includes, Valentines, 4th of July, Halloween and Christmas goods. Due to the fact we have low inventory and long wait lists. So please use the size chart for figuring out your size before purchase. 


Returns/Exchanges will only be accepted by mailing back the product with a note on the receipt on how you would like to process the return, ie... exchange for different size, return, credit to your account.  In rare instances stock may not be available for your exchange request. In the event that a no-stock situation occurs, we will refund the purchase price to your original form of payment.

Returns & Exchanges should be returned to: 

Brokedown Clothing,
1604 Babcock Street,
Costa Mesa, CA 92627

Please note on the receipt what you would like to do ie....Exchange for a different size, refund or credit on your next order. 


When you enter your credit card information on the final review page, we'll give you an order confirmation number. You will also immediately receive an e-mail confirming that your order has been received.  If you did not receive the email your oder was not recevied.  This happens often when ordering on instagram or facebook.  Please order direct from the site for a seamless shopping experience.