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Customer Service

Shipping & Delivery

If your order was placed Monday thru Thursday, before 10AM PST it will be shipped within 3 business days, otherwise, it will be shipped the following day. If your order was placed on Friday prior to 10AM PST, the order may be shipped the same day, if not it will be shipped on the following Monday. You will receive an e-mail confirmation once your order has shipped.

NOTE: For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.

Privacy & Security

We will never share your e-mail address or personal information with any third parties. Any information collected on this website will be used for fraud control, order verification or internal marketing purposes only. For more details on our privacy policy, click here.

Returns & Replacements

Customer satisfaction is our goal. In the event that your unworn regular priced product purchased from our website does not meet your expectations, you may return it postmarked within 14 days of the date you receive the package for credit to your original payment method or for exchange, less any shipping charges. Any returns postmarked after 14 days of your receipt date will be returned to you. If you do not accept the item to be returned to you, you will be charged a restock fee that includes 50% of the value of the item plus shipping charges. You may return your product(s) for a refund or exchange provided:
  • The item has been unworn
  • All items are returned
  • The item is free of any damage caused by the customer
  • The item is returned in its original packaging
We will only refund the original shipping cost on your order if you received the incorrect item or the item sent was defective. If a wrong item shipped to you is due to a mistake on our part, your returned or exchanged items will be shipped at no cost to you via Standard Ground Delivery. If a damaged item is shipped to you, please notify us within 7 days from the date you receive your package. Any damage claim made after 7 days will not be accepted. If you are making an exchange because you want a different style or color, you will be charged for shipping on your exchange. The return/exchange value is determined by the last retail price of the item. WE DO NOT ACCEPT RETURNS ON PRODUCTS THAT WERE NOT PURCHASED VIA THIS WEBSITE. PURCHASES MADE ON THIS WEBSITE CANNOT BE RETURNED TO PARTICIPATING STORES. Please use the most economical shipping method. Due to security constraints, we are unable to reimburse you for an amount greater than your original purchase price. Returns/Exchanges will only be accepted by contacting us at ***PHONE NUMBE HERE*** prior to returning your product. In rare instances stock may not be available for your exchange request. In the event that a no-stock situation occurs, we will refund the purchase price to your original form of payment.Returns & Exchanges will only be accepted with a completed return form.

Ordering

Your credit card will not be charged until your order is shipped. When you enter your credit card information on the final review page, we''ll give you an order confirmation number. You will also immediately receive an e-mail confirming that your order has been received. We will send you another e-mail to notify you when your order has been shipped and we've charged your credit card.